FAQs

ORDERS
What types of cards you accept for payments?
-You can pay for your order by card (Visa, MasterCard, Discover, American Express) and with PayPal as well (account or guest checkout).
When should I receive my order confirmation?
- 5 minutes after you completed your payment, we send an email address/phone (txt) you provided your order confirmation.
 
SHIPPING
What are the shipping options?
- We offer Free shipping in the USPS >1LBS, UPS ground $6, and USPS priority small(9)Medium($14)
So you ship internationally and process international cards?
- Unfortunately, we do not ship international as of yet. (coming soon)
How and where can I track my package?
- When you receive your tracking number via email address or txt, you can check the status of your package by visiting our courier website(UPS) (USPS). If any problem arises, please contact our team at support@makersconcept.com.
How long does it take for my package to arrive?
- Orders shipped in the United States would normally take 1-3 weeks, in case of rare delays, can take up to 5 weeks. You can be assured that you will be receiving your product.
I received half of my order... any reason?
- When you order 2+ different items, it may happen you receive them separately, no need to worry as if it even happens, you'll receive them almost at the same time.
Where do you ship from?
- Makers Concept is all about style, trendy products to make you feel and look special. While some of our items do come from here in US we source our products from all over the world, to give you the most stylish products by finding trustworthy manufactures. 
 
RETURNS
Returns/ Exchanges
- We offer a 30 days money-back guarantee, from the day you placed your order so you can feel comfortable and stress-free while you order from us. In case of return or exchange feel free to email our support@makersconcept.com team.
If you would like to contact us regarding any matter, don't hesitate and send us a message at support@makersconcept.com and we'll gladly assist.
We wish you an awesome day,
Makers Concept